Volendam Ship Review

Holland America’s 1999-built Volendam, docked at Canada Place in Vancouver. Photo © 2012 Aaron Saunders

When we toured Holland America Line’s 781-foot long, 1,432-guest Volendam in the port of Vancouver, it was a grey, cold and uninspiring day in the month that was quickly becoming famous locally as “Juneuary” for its unseasonable weather. But stepping across the tide-sensing gangway and into the warmth of the Volendam, we discovered a bright and vibrant world carefully nestled within this popular Holland America ship.

The Builder’s Plaque, from Italian shipyard Fincantieri, is located on the starboard side of Volendam’s promenade deck. Photo © 2012 Aaron Saunders

A direct sister-ship to the 2000-built Zaandam and a near-sister to the Amsterdam and Rotterdam, Volendam will pose no issues for guests who are familiar with Holland America’s midsized fleet of comfortable, navy blue-hulled “dam” ships.

Without further ado, let’s start from the top and work our way down this magnificent, 1999-built cruise ship and discover why she’s a constant favorite on the Alaskan summer runs.


Let’s begin our tour with an elevator ride up to the Sports Deck, the highest deck on the ship featuring public rooms. Photo © 2012 Aaron Saunders

The highest deck of public rooms aboard Volendam, the Sports Deck also hosts a wide expanse of open deck space running parallel to the electric Magrodome that can be open or closed above the Lido Pool one deck below. Tennis and volleyball courts are also found here, along with the line’s Club HAL facilities for kids and teenagers.

The Crow’s Nest

The Crow’s Nest, perched high atop the ship, offers a variety of cozy seating options, or even a full-size dance floor. Photo © 2012 Aaron Saunders
The Crow’s Nest Bar. Photo © 2012 Aaron Saunders

A Holland America Line staple, the Crow’s Nest is always a popular place to relax by day, and party by night. Enormous, 180-degree wraparound windows flank every corner of this room, which contains a circular bar just off of the centerline toward port, a dance floor, oversized video screen, and several sections of intimately designed seating.

Grab a book and a drink and enjoy the views from the Crow’s Nest Lounge, forward on Sports Deck 9. Photo © 2012 Aaron Saunders
Fresh cut flowers are a staple of Holland America Line ships. Photo © 2012 Aaron Saunders

By day, you’re likely to find people up here enjoying a good read in the “Captain’s Chairs” that overlook the bow, but by night, the Crow’s Nest is a hip, happening place filled with great music, dancing and drinks.


The unofficial center of the ship, the Lido Deck is home to the extensive Greenhouse Spa facilities, gymnasium, the Lido Pool, and the Lido Restaurant, which also incorporates the Italian-themed Canaletto Restaurant in the evenings. An aft-facing pool and plenty of open deck space for lounging rounds out the mix.

The Greenhouse Spa

Enjoy the ultimate relaxation in the Greenhouse Spa, forward on Lido Deck. Photo © 2012 Aaron Saunders

Looking to unwind? Look no further: The Greenhouse Spa aboard Holland America’s Volendam is nearly as extensive as those found aboard her larger Vista-class cousins.

With an attractive reception and waiting area just off the port side of Volendam’s forward staircase, the Greenhouse Spa features a thermal suite that features several ceramic heated loungers, and a small hydrotherapy pool that’s similarly sized to a hot tub (sorry to all those who are fans of the magnificent hydrotherapy pools found on Zuiderdam and her sisters).

Several treatment rooms are available at the Greenhouse Spa aboard the Volendam, each with its own soothing mix of ingredients and techniques. Photo © 2012 Aaron Saunders
Calming relaxation is on the menu at the Greenhouse Spa. Photo © 2012 Aaron Saunders

There are also plenty of massage and treatment rooms located along the starboard side of the ship, each one with its own special theme and feature, from hot stone massages to deep tissue to aromatherapy treatments.

A beauty salon is located just off the reception area and includes all the treatments you might expect, and a fully-equipped gymnasium is just forward of the reception area, on the port side.

The colorful hallway between the treatment rooms and the gymnasium aboard the Volendam. Photo © 2012 Aaron Saunders

The Lido Pool

Just aft of the Greenhouse Spa is another Holland America Line staple, the combination indoor/outdoor Lido Pool.

Each Holland America ship boasts its own unique design elements, like this playful sculpture that adorns the Lido Pool onboard the Volendam. Photo © 2012 Aaron Saunders

Thanks to an electronically-controlled Magrodome that can open or close depending on the weather, the Lido Pool functions as an amazing outdoor pool deck, bar and eating area in good weather, and a cozy place to relax and enjoy the heated pools and hot tubs when the weather is inclement.

Hot tubs make the perfect companion to Alaskan weather. Photo © 2012 Aaron Saunders

The best part about these Lido Pool decks is that, like every other aspect of Holland America’s vessels, their décor is entirely unique to that ship, transforming an otherwise uninspiring space into a continued journey of discovery, regardless of how many times you’ve sailed with the line.

The Lido Pool Bar is situated at the aftermost end of the pool deck. Photo © 2012 Aaron Saunders
Relax and pull up a deck chair. Photo © 2012 Aaron Saunders

Just like other ships in the Holland America fleet, Volendam boasts her own unique poolside sculpture.

The Lido

Named after the beach near Venice, Italy, The Lido Restaurant is Volendam’s casual dining venue.

The Lido offers up casual breakfast, lunch and dinner. Photo © 2012 Aaron Saunders

Flanked by bays of floor-to-ceiling windows, the Lido Restaurant serves up breakfast, lunch and dinner. But that’s the overly simplistic answer; the truth of the matter is that the Lido features an astonishing variety of different food types, including healthy alternatives, Asian cuisines, hot meals and cold snacks. They also make a mean Jell-O cup.

A small sampling of dishes available during lunch at The Lido onboard the Volendam. Photo © 2012 Aaron Saunders

Our personal favorite: Be sure to hit up the pasta station at lunch; they make some great meals to-order, and don’t pass up the sushi and sashimi – it makes a great, and somewhat healthy lunch.

Plenty of seating is available on both port and starboard sides of the Lido. Photo © 2012 Aaron Saunders

In the evenings, a section of The Lido on the port side becomes the reservations-only Canaletto Restaurant and can be distinguished by its attractive dark-wood furniture.


Since Volendam was fully booked during our tour, we were unable to take photographs of any staterooms or suites. But there was one special feature located on Navigation Deck that we wanted to make sure we saw …

The Neptune Lounge

The Neptune Lounge, exclusively for guests staying in Volendam’s suites. Photo © 2012 Aaron Saunders

Tucked away on Navigation Deck, near the Midships staircase, is a room that’s guaranteed to be a hit with anyone booking one of Volendam’s Category SA, SB or Penthouse Suites: the Neptune Lounge.

Designed exclusively for guests in these premium suites, the Neptune Lounge is filled with canapés, fresh coffee and juices, pastries, and other tasty indulgences. There’s a full selection of magazines and books devoted to all things maritime, and some plush loungers that are perfect for sinking into and whiling away a few hours.

A little light reading in the Neptune Lounge. Photo © 2012 Aaron Saunders

I experienced the Neptune Lounge once, about six years ago on a short repositioning voyage where I was lucky enough to have secured an S-Suite for myself. Let me say this: The Neptune Lounge is a worthy companion to these spacious suites.


The Frans Hals Lounge

The vibrant, Art Deco-themed entrance to the Frans Hals Lounge aboard the Volendam. Photo © 2012 Aaron Saunders

Located all the way forward and spanning both the Upper Promenade Deck and the Promenade Deck below, the Fans Hals Lounge is Volendam’s key nighttime entertainment venue, housing full-scale Broadway-style production shows, hilarious comedians, and a variety of other entertainment options throughout the day.

The Frans Hals Lounge spans two decks in height and is the hub for nightly entertainment aboard the Volendam. Photo © 2012 Aaron Saunders

Like all other Holland America ships, the design of the Frans Hals Lounge is unique to Volendam. Bright colors intermingle with classy Art Deco design elements to create a room that is stunningly beautiful by day and soothing yet funky by night.

Accent lights on tables in the Frans Hals Lounge feature flowers seemingly ‘trapped’ from within. Photo © 2012 Aaron Saunders
Don’t like crowds? Don’t worry – the Frans Hals Lounge has plenty of cozy seating options available. Photo © 2012 Aaron Saunders

A variety of intimate seating options are available, from clubby booths to theatre-style bench seating to intimate tables featuring backlit glass “cups” with flowers inside. It’s so attractive, you’ll wish this room was used more during the daytime.

The Atrium & Ocean Bar

At the heart of the ship: Her space-age atrium sculpture is one of the most futuristic of any Holland America Line ship. Photo © 2012 Aaron Saunders

Moving aft along the Upper Promenade Deck, we pass the forward elevator and staircase banks before coming to the Atrium, with its stunning – and decidedly different – fluorescent column that spans three decks in height.

The Atrium, as viewed from Volendam’s Upper Promenade Deck. Photo © 2012 Aaron Saunders

Each Holland America ship features a unique atrium sculpture, and Volendam’s is arguably the most futuristic. Some say it looks like a giant Plinko set; others have compared it to something out of Star Wars or Star Trek (or one of those “Star” things.)

Staircases along the port side of the Atrium allow direct access between decks. Photo © 2012 Aaron Saunders

Our take? It’s always looked odd in pictures, but in person, it works remarkably well. The Volendam feels vibrant and high-tech throughout, and this atrium sculpture only seems to personify that.

Best of all, one of Holland America’s most popular watering holes – the Ocean Bar – is located just off to the starboard side.

A great spot for people watching, or simply relaxing: the Ocean Bar. Photo © 2012 Aaron Saunders

The Casino

Moving aft yet again, we come to Volendam’s Casino.

Modest in scale compared to some of the newest megaships, the Casino aboard the Volendam has enough bells and whistles to please those who listen to the siren song of Lady Luck, but remains small enough so as to not be a bother to those who would rather bypass temptation altogether.

Volendam’s casino is smaller than those aboard many megaships, but still offers all the expected amenities. Photo © 2012 Aaron Saunders
One-armed bandits in the Casino aboard Holland America’s Volendam. Photo © 2012 Aaron Saunders

A Sports Bar and the ship’s shopping boutiques are off to the starboard side, but we have never liked the original configuration of the sports bar on these ships.

It seems dark and very out-in-the-open, but Volendam does sport a more aesthetically-pleasing one than those found on other ships. Still, it’s a minor quibble given how many other fantastic public rooms are available; everyone can have his or her favorite.

The Piano Bar

Sing a little song (or merely listen along) in the Volendam’s Piano Bar. Photo © 2012 Aaron Saunders

Our favorite bar onboard the Volendam is just a few steps away: the Piano Bar, located along the starboard side of the ship flanked with enormous windows that let in the awesome vistas of Alaska.

The Piano Bar is as cool and soothing as the tunes that are played here. Photo © 2012 Aaron Saunders

Done in bright pinks, purples, blues and yellows, the Piano Bar offers cozy seating in booths tucked away off to the side, or more front-and-centre seating options that look out over the piano itself and the corridor nearby, a great attraction for drawing a post-dinner crowd.

Stools are also available at the bar itself, and the wide variety of seating choices for such an intimate venue makes this one of our favorite spots on any ship, hands down.

Explorer’s Lounge

The Explorer’s Lounge aboard the Volendam; a Holland America tradition. Photo © 2012 Aaron Saunders

Another passenger favorite, the Explorer’s Lounge is conveniently situated between the midship and aft staircases on the starboard side of the ship, and is a huge hit with the pre-and-post-dinner crowd given its proximity to the Rotterdam Dining Room located just a few more steps aft.

Each Holland America Line ship features a different mural in the Explorer’s Lounge. Photo © 2012 Aaron Saunders

Unique to each ship is the enormous mural mounted on the inboard bulkhead, with Volendam’s evoking a Baroque style and theme.

Rotterdam Dining Room

Due to lunch set-up, we were unable to take photographs of the Rotterdam dining room, which spans two decks in height and features wraparound, aft-facing windows.

Exploration’s Café

The Explorations Cafe aboard Holland America Line’s Volendam offers up coffee, tea, and a wide variety of indulgences. Photo © 2012 Aaron Saunders

Moving over to the port side of the Upper Promenade Deck, we come upon the Exploration’s Café, one of the most popular innovations Holland America implemented as part of its Signature of Excellence enhancements several years ago.

Kick back and watch the ocean go by in the Explorations Cafe. Photo © 2012 Aaron Saunders

What was once a small library, card room and internet center has been expanded into a comfortable, relaxing public room where guests can order up coffee, tea and a variety of drinks along with pastries and treats like cookies and canapés.

Magazines, puzzles, board games and internet stations are available in the Explorations Cafe. Photo © 2012 Aaron Saunders

Ample internet workstations are available, which can be used with purchased time packages or billing calculated by the minute (tip: Buy a package; it’s a much better deal if you’re doing any sort of serious internet work.)

Comfortable loungers are also available, along with plenty of games, crossword puzzles, jigsaw puzzles, and other entertaining diversions.


Pinnacle Grill

The Pinnacle Grill is Holland America’s premium dining venue aboard the Volendam. Photo © 2012 Aaron Saunders

Moving down one deck using the midship staircase, we come to the elegantly-designed Pinnacle Grill, Holland America’s premium, fee-based specialty restaurant.

Unforgettable meals await in the Pinnacle Grill, which hosts a very intimate array of tables. Make reservations early. Photo © 2012 Aaron Saunders

It may be one of the only public rooms onboard that lacks exterior windows owing to its location next to Volendam’s lifeboats, but the Pinnacle Grill still features several bay-style windows that look out into the interior corridor.

One of the most striking features of Volendam’s Pinnacle Grill is surely the elaborate lighting fixtures that adorn the room. Photo © 2012 Aaron Saunders

But windows are secondary to the fantastic meals you’ll enjoy in this intimate and beautifully designed room. Our favorite feature: the striking, multicolored candelabras that adorn the Pinnacle Grill.

Culinary Arts Centre & Wajang Theatre

When she was launched, this space used to function exclusively as the ship’s onboard theatre – a rare feature in and of itself. Today, though, this space enjoys enhanced popularity as the location of Volendam’s Culinary Arts Center.

The Wajang Theatre does double-duty these days, serving as Volendam’s Culinary Arts Center. Photo © 2012 Aaron Saunders

Cooking demonstrations are held here throughout the cruise, and guests naturally have the chance to actively learn how some of their favorite meals onboard and off are prepared.

Learn to cook or simply enjoy the demonstrations in the Culinary Arts Center aboard Holland America’s Volendam. Photo © 2012 Aaron Saunders

Embarking guests were treated to some delicious cookies and canapés, along with a great overview of some of the classes and demonstrations scheduled for the rest of the day, and the voyage.

Wine Tasting Bar

The Wine Tasting Bar aboard Holland America’s Volendam, tucked away just aft of the main Reception and Shore Excursion desks. Photo © 2012 Aaron Saunders

Tucked away just aft of the Atrium, it’s easy to miss the Wine Tasting Bar as you walk past, but don’t. Instead, linger here over a glass of a full-bodied Malbec or perhaps the seductive sweetness of a German Riesling. It’s a cozy, little bar located in an out-of-the-way part of the ship, and it’s not difficult to imagine that it’s all created just for you.

Reception & Shore Excursion Desks

The Reception and Shore Excursion desks, on the left, border this second level of Volendam’s three-story Atrium. Photo © 2012 Aaron Saunders

Returning to the fluorescent Atrium sculpture, this level of the Atrium houses Volendam’s Reception area and Shore Excursion desks. Here, questions pertaining to your onboard account or your days ashore can be taken care of by Holland America’s friendly staff.


The Relaxation Room in Volendam’s Greenhouse Spa. Photo © 2012 Aaron Saunders

It took just a few short hours aboard the Volendam to convince us that this ship, like so many other Holland America vessels, is perfectly suited to Alaska. Inside, she’s cozy, intimate and comfortable and designed not just for perfect Caribbean weather, but for anything Mother Nature can throw at her. She’s also one of the most brightly-designed, vibrant and energetic-feeling ships we’ve been on.

Elegant, original design and construction help to differentiate Holland America’s ships not just from the rest of the fleet, but from the competition, too. Photo © 2012 Aaron Saunders

The best thing about her, though, is that feeling of returning home. Past Holland America guests, known as Mariners, know it well. There’s the friendly Indonesian and Filipino crew, waiting to greet you as you board. A common deck layout makes the ships easy to navigate, but distinctive artwork, color palettes and design features give each ship a bold personality that is entirely unique.

A “dam” ship has a certain understated elegance to it, and it’s a feature that keeps passengers coming back again year after year.

Photo © 2012 Aaron Saunders
— Aaron Saunders

Want Help With Your Holland America Line Cruise?

Complete the form for special savings or added perks that I may be able to obtain from Avid Cruiser's travel partners.

  • Please choose only one for now. We can chat later about other destinations.
  • By submitting your contact information, you agree that your email address may be shared either directly with the cruise company or with a travel expert who can help me find savings and/or added perks for you.
    Click to review this website's Terms and Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Holland America Line Ship Reviews

To read a review of a particular ship, click the link under "Read the Review." If applicable, our Live Voyage Reports offer a day-by-day overview of an actual cruise onboard. In some cases, there may be more than one report, to be sure to see if your favorite destination is represented.
Ship ReviewLive Voyage Report
Amsterdam Review
Eurodam Review
Koningsdam• Review with video

Maasdam Review
Nieuw Amsterdam Review
Nieuw Statendam Review• A Recap Of My Time Aboard Holland America Line’s Nieuw Statendam
Noordam Review• Mediterranean Explorer - Rome to Barcelona
Oosterdam Review
Prinsendam Review
Rotterdam Review
Veendam Review (Updated 2018)To Cuba from Fort Lauderdale
Volendam Review
Westerdam Review
Zaandam Review (Updated 2018)
Zuiderdam Review


  • The photo of the Volendam taken in 2012. Is the Volendam the same shape now? (2020), Like 20 seats in the crow nest bar?

    • Decor has changed some but general layout is the same. It’s a real ship, not a floating city or shopping mall, and I found it very beautiful and engaging.


Leave a Reply

Your email address will not be published. Required fields are marked *